If you have a tech writer create a comprehensive set of help documents for the business product you ship, why wouldn’t you do the same with your internal development processes? If a comprehensive set of help documentation adds value for your business customers, why wouldn’t it do the same for you internal development processes?
Software products don’t ship with user manuals by accident. They happen because of requirements. Since we’ve already established that SCM is SDLC, documentation becomes a requirement at some point. Waiting until the SCM team is exhausted from conducting impromptu, one-on-one SCM process training for new R&D team members is reactive. This requirement should come from the SCM team since our time is better spent working on new projects.
Documentation is clear and concise. And that is enough documentation about documentation for today.
SCM is Documented